Shipping and payment information

Shipping information:

Shipping area

We currently only deliver to addresses within Germany.

We are currently exploring options to expand our shipping to other European countries in the future.

Shipping location

A large portion of orders are shipped from Germany. However, some products are shipped from warehouses within Europe, such as Spain.

Shipping methods

Shipping is via standard shipping or, for certain products, via freight forwarding. Items delivered by freight forwarding are marked accordingly.

  • Standard shipping : Delivery is made by parcel service to the delivery address you provided.

  • Freight forwarding : Bulky or particularly heavy items are delivered by freight forwarding. The freight forwarding company will contact you to arrange a delivery date. Delivery is usually curbside unless otherwise specified.

The applicable shipping costs and the estimated delivery times are displayed during the ordering process.

Shipping costs

Standard shipping:
We cover the shipping costs for all orders – regardless of the order value!

Freight forwarding:
For bulky or particularly heavy items delivered by freight forwarder, the customer bears the shipping costs. The exact costs for freight forwarding are displayed during the ordering process and depend on the size, weight, and delivery location. Items shipped by freight forwarder are marked accordingly.

Returns:
If you wish to return items, you will be responsible for the return shipping costs. This applies in particular to freight forwarding, which may vary depending on the size and weight of the goods. More detailed information on return shipping costs can be found in our cancellation policy or upon request.

Delivery time

Delivery will take place within 3 to 9 business days after receipt of payment. No deliveries are made on Sundays and public holidays.

Note: Since not all products come from one warehouse, an order may be split into several partial deliveries.

Shipping service provider

Your order will be shipped safely and reliably with reputable shipping providers such as DHL, UPS, GLS, or DPD. Depending on availability, another logistics partner may also be used. For logistical reasons, the customer is unfortunately unable to select the shipping company.

Note on calculating delivery time

The delivery period begins on the first working day after conclusion of the contract or receipt of payment, unless otherwise agreed.

Payment information:

Payment options

For deliveries within Germany, we offer the following payment options, unless otherwise stated in the respective product description:



  1. PayPal

  2. In cooperation with Shopify Payments, we offer you the following payment methods:

  • Debit and credit cards from Visa, Mastercard, American Express, Union Pay and Maestro

  • Google Pay

  • Apple Pay

  • Klarna invoice



Detailed information on the individual payment options

1. Paypal

Just a few steps to payment:

  1. Select “PayPal” as your payment method at checkout.

  2. To complete the payment, you will be redirected to the PayPal website.

  3. If you are already a PayPal customer, you can log in with your PayPal user details and initiate the payment.
    If you don't have a PayPal account yet, you can create one and then confirm the payment. Setting up a PayPal account is not necessary for payment methods such as direct debit via PayPal, credit card via PayPal, and purchase on account via PayPal.

  4. You will then be redirected back to us (www.maavr-foil.com).



2. Shopify Payments:



Credit card payment

Pay conveniently by credit card. We accept the following credit cards:

Visa, Mastercard, Union Pay, American Express, Maestro


Google Pay

You can pay with Google Pay during the order process. To do so, you must confirm the payment using the "Google Pay" mobile app on a supported device and follow the verification steps. Google Pay uses the payment details you stored in the app for the transaction. For more information, see https://support.google.com/pay/merchants/answer/6345242?hl=de


Apple Pay

You can pay with Apple Pay during the order process. To do so, you must confirm the payment using the Apple Pay service on a supported Apple device and follow the verification steps. Apple Pay uses the payment information you have stored in the Apple Wallet app for the transaction. For more information, see https://support.apple.com/de-de/HT201469 .


Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna in each case:

Invoice: The payment period is 30 days from the date of shipment of the goods/ticket/or, for other services, the date the service is made available. You can find the invoice terms and conditions at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 .

The use of payment methods such as invoice, installment purchase, and direct debit requires a positive credit check. Therefore, we will forward your data to Klarna for the purpose of address and credit checks as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you payment methods that are permissible based on the results of the credit check.

Further information and Klarna's terms of use can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user .
General information about Klarna can be found here: www.klarna.com .

Your personal information will be treated by Klarna in accordance with applicable data protection regulations and as set out in Klarna's privacy policy.